My Account & My Orders
What is 'My Account'? How do I update my information?
How do I merge my DecorifyLife accounts linked to different email ids?
How do I know my order has been confirmed?
Can I order a product that is 'Out of Stock'?
Shopping
Why do I see different prices for the same product?
Is it necessary to have an account to shop on DecorifyLife?
Sell on DecorifyLife
How do I sell on DecorifyLife?
Payments
How do I pay for a DecorifyLife purchase?
Are there any hidden charges (Octroi or Sales Tax) when I make a purchase on DecorifyLife?
How do I pay using a credit/debit card?
Is it safe to use my credit/debit card on DecorifyLife?
What steps does DecorifyLife take to prevent card fraud?
What is a 3D Secure password?
How can I get the 3D Secure password for my credit/debit card?
Can I use my bank's Internet Banking feature to make a payment?
Can I make a credit/debit card or Internet Banking payment on DecorifyLife through my mobile?
Order Status
How do I check the current status of my orders?
What does the different order status mean?
When and how can I cancel an order?
Shipping
What are the delivery charges?
Are there any hidden costs (sales tax, octroietc) on items sold by sellers?
What is the estimated delivery time?
Why does the estimated delivery time vary from seller to seller?
Why does the delivery date not correspond to the delivery timeline mentioned?
Seller does not/cannot ship to my area. Why?
I need to return an item, how do I arrange for a pick-up?
Does DecorifyLife deliver internationally?
Product Review Creation Guidelines
Guidelines for Writing Product Reviews
What's Not Allowed?
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